Helping Merative Scale Truven into a Modern Analytical Platform

About The Customer

A trusted name in healthcare data and analytics for nearly 50 years

Merative partners with providers, governments, insurers and employers to solve critical challenges across the health and social care ecosystem. Today, it serves 4,500+ customers worldwide, including 40% of Fortune 100 companies. Its flagship platform, Truven Health Insights, unifies claims, prescription and socio-economic data into a single warehouse.

Challenges

Legacy systems and fragmented data limited visibility and slowed analytics.

Truven Health Insights faced major roadblocks in modernizing and scaling their analytics solution, especially when considering their massive datasets, complex hierarchies, sensitive patient data and legacy systems.

Analytics on complex, high-volume datasets: With hundreds of attributes and thousands of KPIs, BI tools became sluggish, preventing seamless drilldowns from procedures to patients to claims.

Inconsistent data and fragmented insights: Each team worked with its own hierarchies and calculations, leading to inconsistent logic across the enterprise.

Security and compliance requirements:Struggled to manage highly sensitive healthcare data securely and at scale.

Legacy architecture constraints:Outdated systems limit modernization, scalability and the ability to deliver fast, cloud-ready analytics.

Business Goals

Building a future-ready healthcare analytics platform

Merative set out to modernize Truven Health Insights into a cloud-native analytics platform that could scale seamlessly, deliver granular insights and provide secure, role-based access to thousands of users. Strategic goals included:

Scale out to meet growth ambitions through a cloud-native, modern, secure and performant technology stack.

Accelerate time to insights to maintain Health Insights’ position as the advanced analytics platform of choice, especially for ad hoc analysis.

Simplify the user experience by providing a unified view, while handling all their business complexities.

Modernize the underlying architecture to ensure future scalability and adaptability of the platform.

How Kyvos Helped

Modernizing Truven Health Insights with Kyvos semantic layer

Kyvos semantic layer modernized Truven Health Insights, enabling Merative to deliver instant, consistent insights across massive and complex healthcare datasets.

Ultra-wide, deep semantic data models: Combined thousands of KPIs, attributes and dimensions into a single, unified model, allowing users to perform seamless, comprehensive analysis.

Granular, flexible drilldowns: Enabled seamless exploration across attributes and multiple healthcare streams without performance lag.

Single source of truth: Unified metrics, hierarchies and calculations across the enterprise with a semantic layer, enabling users to perform more comprehensive healthcare data analysis.

Kyvos Viz for self-service analytics: Empowered thousands of business users to create real-time dashboards, run ad hoc queries and perform deep cohort analysis independently on ultra-wide data models without slowing down.

Embedded analytics at scale: Integrated directly into the Truven Health Insights portal with multi-tenant models, allowing each client to customize datasets while leveraging the same base model.

Cloud-native performance: Leveraged Azure + Databricks for elasticity and auto-scaling capabilities, ensuring the platform can scale seamlessly to meet growing demand.

Cost efficiency: Price-performant querying ensures high-performance analytics without escalating compute costs, allowing Merative to manage resources efficiently.

Automation and developer-friendly integration: Reduced overhead with end-to-end automation of the complete process, from data landing to the creation of such ultra-wide rich models and integration with OLAP4j, Java and REST APIs.

Enterprise-grade security and compliance: Ensure HIPAA-compliant governance with fine-grained role-based access, row/column security, and SSO integration, protecting sensitive data while enabling authorized access.